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FAQ
Shipping, Returns & Exchanges
We ship all orders via USPS Ground Advantage and USPS Priority Mail. All orders under $50 will be charged a flat rate $4.00 shipping fee.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that Missy and Heather have received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.
We do our best to keep our processing times to 1-3 days. Please allow up to 7 days for your order to arrive.
Do you offer local pick-up or delivery?
We are able to meet customers in the Twin Cities metro area for drop-offs, but only at the request of the customer. You must contact us prior to placing an order if you'd like to meet to receive your order.
Do you ship overseas?
We only ship within the United States at this time.
What is the return & exchange policy?
We are pleased to offer free returns within 14 days of purchase. If you are unsatisfied with your order, please email us at hello@missypupandco.com.
Exchanges are available only on human apparel and dependent upon item being returned in good condition and current inventory availability. Please email us if you are in need of an exchange.